Contact Dove Customer Service
Dove Phone Numbers and Emails
Toll-Free Number:
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(800) 761-3683
Customer Service:
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(800) 745-9269Medical Emergency
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(800) 298-5018
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+61 180 006 1027Australia
Dove Email:
How to Contact Dove?
Most Popular Number:
| Total calls: 197 | Issues resolved: 24 | Last call: Dec 23, 2024 |
Dove Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dove is 8007613683. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Dove may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dove is 8007613683. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Dove may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Dove mainly because of product/ service, request for information, payments and charges.
32% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Dove is privacy.policy@unilever.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Dove Website:
Dove Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 am - 9:00 pm Eastern Time
How Good is Dove's Customer Service?
Summary of Dove Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dove?
Product/ Service Question:
- “Complaint”
- “Product information”
- “The press button get stuck,”
Request for Information Question:
- “Inquiry”
- “To request shampoo. And. Body wash.”
- “Question about product”
Payments and Charges Question:
- “Discuss a coupon”
- “Coupons”
- “Money saving coupons”
Activation/ Cancellation Question:
- “Cancel subscription”
- “I did not subscribe to the Dove channel”
- “Cancel service”
Staff Question:
- “I'd like to speak to someone in customer service”
- “Need to speak to a customer service”
- “Customer service issues”
Return/ Replace Question:
- “I cannot change my password”
- “The liquid soap bought by my wife makes me slip in the bathtub. I cannot afford to slip because I'm 55 with epilepsy. Several was bought. I would like to return three that was not used for my $30 back please.”
Account Question:
- “My extra cash account”
- “Unlock profuct”
Shipping and Delivery Question:
- “Dove oap ka jo marketing company market me chel rehi hai vo grade gelat beta kar logo ke mantility kherab kar rehe hai”
- “I never received my items that i ordered and then reordered from Amazon”
Refund Question:
- “Refund”
Other Question:
- “Found a stick in dove chocolate ice cream bar”
- “Eczema”
- “I'm not satisfied with the Dove Soap that I have been purchasing lately”
Compare Dove Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
